When you come to pkom, every piece of information you share is held by us in trust. This policy transparently explains what we collect, why we collect it, and how we protect it.
This Privacy Policy applies to all services on the pkom.bet website and mobile app. By using pkom, you are considered to have accepted this policy.
Pkom has been serving users in Bangladesh as a trusted online betting platform. We believe your personal information is one of your most valuable assets, and you have every right to know exactly how it is handled.
In this Privacy Policy, pkom transparently explains what types of information are collected, how they are used, how long they are retained, and how you can request correction or deletion of your data. Coming to pkom isn't a transaction β it's a relationship built on trust.
This policy is built in accordance with international data protection standards (a GDPR-inspired framework) and applicable laws in Bangladesh. You're always welcome to reach out to us directly with any questions.
Pkom only collects information that is genuinely necessary to provide its services. Collecting unnecessary data goes against our principles.
| Data Type | Example | Collection Time |
|---|---|---|
| Identity Information | Name, date of birth, national ID number | During registration & KYC verification |
| Contact Information | Mobile number, email address | At the time of registration |
| Financial Information | BKash/Nagad number, transaction history | Deposits & Withdrawals |
| Usage Data | Login time, betting history, preferred games | While using the platform |
| Technical information | IP address, device type, browser | Automatically |
| Cookie information | Session cookies, preference cookies | When visiting the website |
A copy of your National ID or passport is used during the KYC process and stored in an encrypted vault. This information is never shared with any third party.
Pkom never collects data for the sake of collecting it. Every piece of information has a specific and legitimate purpose behind it.
At pkom, security isn't just a feature β it's the backbone of the platform. We protect your data by following the highest standards in the industry.
Pkom will never ask for your password, OTP, or PIN via phone or message. If anyone asks for these, it's a scam β report it to support immediately.
To be clear: pkom never sells your personal information. However, limited data may be shared with trusted partners as necessary to operate our services.
In all such cases, only the minimum necessary information is shared, and every partner is bound by a separate confidentiality agreement.
Pkom uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Login sessions, security tokens | Deleted at end of session | |
| Visit statistics (anonymized) | 1 Year | |
| Remembering your language, theme, and favorite games | 6 months |
You can delete or disable cookies at any time through your browser settings. Note that disabling essential cookies may disrupt login and payment functionality.
Pkom firmly believes that you should have control over your own personal data. Your rights are summarized below:
You can view what information pkom holds about you.
You may request a correction if any of your information is inaccurate.
You may request deletion of your data, unless we are required to retain it by law.
The right to request that the use of your data be limited to specific purposes.
The right to download a copy of your data.
You may opt out of your data being used for marketing or analytics purposes.
To exercise any of your rights, write to us at support@pkom.bet. We typically respond within 72 hours.
Pkom retains data only for as long as necessary. Even after an account is closed, certain information may be kept for a defined period to meet legal requirements.
All pkom services are strictly for individuals aged 18 and above. If we become aware that a minor's data has been collected inadvertently, that data will be deleted immediately and the account will be closed.
A note to parents β please ensure the pkom app or website on your device is kept out of reach of children. We encourage you to keep parental controls enabled.
This policy may be updated to reflect changes in technology, law, or our services. You will be notified via SMS or email to your registered mobile number before any significant changes take effect.
Continued use of pkom after any changes are made will be considered acceptance of the updated policy. We recommend visiting this page from time to time.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Privacy requests are typically responded to within 72 hours. Complex requests may take up to 30 days.
Not just promises β real, effective protection in practice
Your data is protected with AES-256 encryption β the same technology used by the world's leading banks. Your information is equally secure at pkom.
Pkom never sells your personal information. No data is passed to marketing agencies or data brokers β this is a non-negotiable policy.
OTP verification is mandatory for every login and withdrawal. No transaction can be completed without the code sent to your mobile number.
Third-party cybersecurity experts audit pkom's entire system multiple times a year. Any vulnerabilities found are addressed immediately.
Identity verification exists solely to protect you. KYC information is stored in encrypted vaults and disclosed only in response to legitimate requests from regulators.
Turn off marketing communications, update cookie preferences, and request data deletion β all from your account settings.