💚 Responsible Gaming

Play Responsibly — On pkom Keep Entertainment in Its Place

Betting is most enjoyable when it's done for fun. pkom wants you to play on your own terms, within your own limits. All our responsible gaming tools are right at your fingertips.

Deposit Limit Cooling-Off Self-Exclusion Session Limit 24/7 Support
75% Player Limits
Use
90% Problem
Resolved
50% Session Limit
Keep Active

What Does Responsible Gaming Actually Mean?

Responsible Gaming means keeping betting within the bounds of entertainment. Know your budget, set time limits, and stay calm even when you lose. pkom believes a healthy gaming experience starts with the player staying informed and in control.

Many people think responsible gaming means playing less or quitting altogether. It's actually neither — it means: Playing by your own rules, on your own terms. Gaming is truly enjoyable when every decision — how much you play, how long you play, how much you wager — is entirely in your own hands.

Responsible Gaming at pkom is a fully developed feature — not just a page. Our technology team has built tools that are simple to use and take effect the moment they're switched on. From deposit limits to self-exclusion, every option is available directly in your account settings.

At pkom, we believe raising awareness about gaming addiction in Bangladesh is part of our responsibility too. It's not just about providing tools — it's about helping you understand why these tools matter, when to use them, and how. This page brings all of that information together in one place.

If you're concerned not about yourself but about someone you care for, this page can help. Recognizing the warning signs early makes it possible to take action before things escalate.

📌

Pkom's Responsible Gaming tools are completely free and can be activated at any time. There are no fees or delays when changing your settings.

🔍 Check Yourself
Answer the following questions honestly — choose Yes or No
Do I regularly spend more than my set budget?
Do I chase losses by placing bigger bets to win back what I've lost?
Do I hide my gaming from family or friends?
Do you feel restless or irritable when you're not playing?
Have I used money meant for essential expenses on betting?

Pkom's Responsible Gaming Tools

Enable everything with a single click from your account settings

Deposit Limit

Set a maximum deposit limit — daily, weekly, or monthly. If you hit your limit, the system will automatically block further deposits.

⚡ Instant Effect
Session Time Limit

Decide in advance how long each session will last. When the time is up, pkom will notify you and the session will end automatically.

⏱️ Set in Hours
Loss Limit

Once your losses reach a set amount, pkom will automatically stop your betting. This takes the pressure off having to make tough calls in the heat of the moment.

🔒 Protection Layer
Cooling-Off Period

Take a temporary break of 1 day to 6 weeks. During this period, no bets or deposits can be placed on your account.

📅 Flexible duration
Self-Exclusion

A long-term break lasting anywhere from 6 months to 5 years. Once activated, your account cannot be reopened before the selected period ends.

🔐 Permanent Decision
Disable promotions

Turn off this option if you'd prefer not to receive bonus and promotional messages. Fewer temptations make it easier to play on your own terms.

📵 Optional

How to set limits — a step-by-step guide

1
Log in to your account

Log in to pkom and click on your profile icon in the top right corner.

2
Go to the "Responsible Gaming" section

From the Settings menu, select the "Responsible Gaming" option.

3
Activate your preferred tools

Choose whichever applies — deposit limit, session limit, or self-exclusion — and enter the amount or duration.

4
Confirm with OTP

Confirm with the OTP sent to your mobile and the tool activates instantly.

⚠️

Deposit Limit Increase Requests to increase limits come with a 48-hour cooling period. However, reducing a limit or activating self-exclusion takes effect immediately.

Limit example

Limit Type Duration Example
Deposit LimitDailyUp to ৳1,000/day
Deposit LimitWeeklyMax ৳5,000/Week
Session TimeDailyMax 2 Hours/Day
Loss LimitWeeklyUp to ৳2,000 loss
Cooling-Off1–42 DaysAny duration
Self-Exclusion6 months–5 yearsLong-Term Break

Recognise the warning signs

If you notice these signs, seek help — it's not a weakness, it takes courage.

  • You've been playing longer than you intended and find it hard to stop.
  • 💸 You keep placing larger bets in an attempt to recover money you've lost.
  • 😔 Gaming is negatively affecting your family life, work, or studies.
  • 🤫 You are hiding your gaming from people close to you.
  • 😰 You feel anxious, irritable, or restless when you're not playing.
  • 🏦 You are betting with borrowed money or funds set aside for essential expenses.
  • 🌙 You're sleeping less and can't stop thinking about your next bet.
💬

If two or more of these signs apply to you, take a step back. Reach out to pkom Support or activate self-exclusion.

Why does pkom place such importance on responsible gaming?

Most betting sites treat responsible gaming as nothing more than a legal checkbox. pkom sees it differently. We believe that when players are well and happy, they genuinely enjoy themselves — and choose to stay with us for the long run.

That's exactly why pkom's Responsible Gaming section was built into the product from day one — not added as an afterthought. Setting deposit limits, activating a cooling-off period, or opting for self-exclusion: these tools are front and center in your settings, not buried away.

Mental Health Awareness

Pkom regularly promotes awareness of mental health resources and support. Addiction is a health issue — not a moral failing.

Let your family know

Letting a loved one know about your gaming habits is a positive step. They can serve as an extra layer of support and accountability.

Budget Planning

Set a fixed entertainment budget each month. Staying within that budget keeps betting a healthy form of leisure.

Take Regular Breaks

Take at least a 10–15 minute break every hour. Breaks keep your head clear and help you avoid making decisions driven by emotion.

FAQs

pkom's VIP program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Points accumulate with every bet, and reaching a set threshold moves you up to the next level. Higher tiers come with greater benefits: faster withdrawals, higher bonus percentages, a dedicated account manager, invitations to exclusive tournaments, and a birthday bonus. At the Diamond tier, you unlock 24/7 dedicated support and elevated withdrawal limits. That said, never bet beyond your budget just to chase VIP status — play responsibly and you'll climb the ranks in your own time.

Your complete betting and transaction history on pkom is available in the Account section. After logging in, click the profile icon and select "Betting History" or "Transaction History." You'll find a full breakdown of dates, times, bet amounts, event names, and win/loss results. Use the filters to quickly look up records by date or type. From a responsible gaming perspective, reviewing your history regularly is a healthy habit — it helps you understand your own patterns and adjust your limits before things get out of hand.

💚 Play responsibly

Join pkom — play by your own rules, within your own limits

Responsible gaming doesn't mean less fun — it means playing with greater peace of mind. Use pkom's full suite of tools to keep your gaming healthy and enjoyable.

✅ Set limits for free ✅ 24/7 Support ✅ Effective immediately
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